Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Stunning location
Modern and clean rooms
Limited entertainment
Inconsistent service
7.4/10
Very good
Rooms
8.3
Location
7.7
Service
8.3
Dining
7.0
Guest reviews
7.4/10
based on 5 reviews
8.1
8.1/10 based on 387 reviews
John
United Kingdom,
September
2023
8.0/10
I had a wonderful stay at the hotel. The rooms were very well appointed, immaculately clean, and modern. The bungalows with 2 bathrooms and a terrace were a fantastic touch. The service was top-notch, with friendly and efficient staff always ready to assist. The location was convenient, with easy access to Playa Flamingo beach and the harbor area. Although some entertainment options were lacking, the proximity to the beach was a standout feature.
Rooms
9.0
The rooms were very well appointed, immaculately clean, and modern, offering a pleasant stay.
Service
9.0
I can't fault the service; the staff were always pleasant, polite, and helpful, making my stay even more enjoyable.
Location
7.0
The location was clean and convenient, with easy access to Playa Flamingo beach and the harbor area, despite some minor drawbacks.
Dining
7.0
The dining experience offered a variety of options, including extras like pizza and canneloni, though some improvements could be made.
Facilities
8.0
The facilities met my needs, providing everything essential for a comfortable stay.
Alan
United Kingdom,
September
2023
7.6/10
The hotel had clean, modern rooms with everything one could need, including A/C and free use of the safe, making it the best I've experienced on these holidays. However, the room layout lacked privacy due to a connecting door to noisy neighbors. On the upside, it offered English TV channels, and WiFi was accessible throughout the premises.
Rooms
8.0
The rooms were clean and modern, equipped with all necessary amenities. The presence of English TV and available WiFi added to the convenience of the stay.
Service
7.0
The staff was always welcoming at the entrance and friendly during interactions. However, there were inconsistencies in the service, such as minimal cleaning efforts in the dining areas and varying levels of engagement from staff members.
Location
9.0
The location was stunning, offering a pleasant walk to Marina Rubicon and back. Additionally, the area was bright and well laid out, with colorful depictions of Lanzarote. However, the entertainment options were limited, and the access to nearby amenities required some walking.
Dining
7.0
The dining experience provided a mix of traditional English and international cuisine, with room for improvement in offering more diverse English products. The service at mealtimes was satisfactory but had minor inconveniences in accommodating special requests.
Facilities
7.0
The facilities offered at the hotel were adequate, with room for enhancements in certain areas to elevate the overall guest experience.
Stunning location
Limited entertainment
Robert
United Kingdom,
June
2023
7.8/10
I had a wonderful stay at this hotel. The rooms were fantastic, well-equipped, and nicely furnished, making for a comfortable and quiet retreat. The service was truly amazing, especially with the children. The location was stunning, offering a lovely stroll to the marina Rubicon with sun all day. The dining experience was good, with a variety of choices, but there could be improvements in certain areas.
Rooms
8.0
The rooms were spacious, clean, and modern with everything one needs. While we were mysteriously upgraded to a superior room, sharing a bed was a slight inconvenience, but overall, it was a great experience.
Service
9.0
The staff always greeted us warmly and were very polite and helpful. They truly deserve appreciation for their hard work.
Location
7.0
The location was stunning, offering a lovely walk to marina Rubicon and sun all day in room 1041A. The proximity to Playa Flamingo beach, shops, and restaurants made it convenient, although there were minor lacking aspects.
Dining
7.0
The dining experience was good with a large variety, from cooked breakfast to fresh fruit. However, there could be improvements in providing more English products and better service in some instances.
Facilities
8.0
The facilities were great, with everything needed for a comfortable stay.